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CSR
Privacy policy Henri Willig Kaas B.V.
This Privacy Policy applies to the processing of personal data by Henri Willig Kaas B.V., located at Hoogedijk 8, 1145PM, Katwoude, registered with the Chamber of Commerce under number 36037970, or its affiliated companies, subsidiaries and partnerships.
We respect the privacy of our customers, website visitors and other parties involved, and handle personal data with care. In this statement, we explain which data we collect, for what purposes, and what rights you have.
1. Contact details
Controller responsible for data processing:
Henri Willig Kaas B.V.
Hoogedijk 8
1145 PM Katwoude
info@henriwillig.com
+31 299 655 151
www.henriwillig.com
2. What personal data do we process?
We may process the following categories of personal data when you use our website, services, or contact us:
- (Company) name and address details;
- Phone number and email address;
- Order and payment details;
- IP address and cookie data;
- Behavioral data regarding your website usage, such as click behavior, pages visited, and viewed products;
- Purchase history and preferences based on your buying behavior;
- Newsletter preferences;
- Data you actively provide, for example through forms or correspondence.
We collect this data based on:
- Your consent (e.g., for placing cookies);
- The performance of a contract (e.g., processing an order);
- Legitimate interest (e.g., improving our services);
- A legal obligation (e.g., tax retention obligations).
3. Purposes of processing
We process your personal data for the following purposes:
- To process your order and enable delivery of our products and services;
- For customer communication, such as answering questions or handling complaints;
- For sending service messages, such as order confirmations;
- For sending newsletters and special offers, if you have signed up for them;
- To analyze your website usage and improve our website and services;
- To show you personalized content, advertisements or product recommendations;
- For administrative purposes, such as tax obligations or retention requirements;
- For fraud prevention, security, and safeguarding the integrity of our systems.
We process your data solely for these purposes and do not use it for other purposes without your consent, unless legally required to do so.
4. Sharing personal data with third parties
We only share your data with third parties when necessary for the performance of our services or when we are legally obligated to do so. Examples include:
- Delivery services (such as GLS, UPS and PostNL, to ship orders);
- Payment service providers (such as Adyen, to process payments);
- IT service providers (such as order pick systems, to process orders);
- Marketing and analytics tools (such as Google Analytics, Meta, Spotler, etc.);
We sign data processing agreements with these parties to protect your data. These processors may only process your data on our behalf and in accordance with our instructions.
5. Retention period
We do not retain your personal data longer than necessary for the purpose for which it was collected, unless a legal retention obligation applies. For example: we retain invoice data for 7 years due to tax regulations.
6. Cookies
We use cookies to improve the functionality of our website and to gain insight into its usage. On your first visit, we inform you via a cookie banner. For more information, please refer to our cookie policy.
7. Data outside the EU
Some data may be stored on servers outside the European Economic Area, for example via tools like Google and Meta. We consult third parties such as our internet marketing agency for advice and ensure appropriate safeguards such as specific data processing agreements.
8. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data;
- Have your data corrected or deleted;
- Restrict processing;
- Object to processing;
- Request and transfer your data (data portability);
- Withdraw your consent for certain personal data;
- Lodge a complaint with the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl
If you have a request and/or comment regarding one or more of these rights, you can contact us using the details below. We will process your request within 14 days.
Email: info@henriwillig.com
Phone: +31 299 655 151
Post: Henri Willig Kaas B.V., Hoogedijk 8, 1145PM, Katwoude, The Netherlands.
9. Security
We take appropriate technical and organizational measures to protect your data against loss or unlawful use. This includes secure connections (SSL), access control, and regular maintenance of our systems.
10. Changes
We reserve the right to amend this privacy statement. The most current version is always available on our website. In case of significant changes, we will actively inform you.
July 2025
